SOLUTION

Call Recording

Take control of your communications with Oak's intelligent, industry compliant call recording solution for any phone system.

Noteworthy

compliant recording For Microsoft Teams

Oak brings compliant recording to Microsoft Teams. With the move to remote working, Microsoft Teams has become one of the de facto communication tools, and we have the recording solution for you.

FEATURES

Features That Matter

Protected

Our call recording solutions are FCA, PCI DSS, MiFID II, GDPR, and HIPAA compliant out of the box.  Layered with advanced security policies and features.

Speech Analysis

Transcriptions, automated scoring, reports, alerts, and a lot more. Our sophisticated AIs can interrogate your recordings, alleviating manual intervention.

Quality Measurement

Our quality management tools allow you to score performance based on individuals, departments, sites, and overall.

CRM Integrations

View recordings directly from your CRM.  Use our many off-the-shelf integrations, like with Salesforce, or use our API to get exactly what you need.

TESTIMONIALS

What our Customer Are Saying

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Bryntirion Surgery

"Oak’s call recording is a valuable asset in training frontline staff; the ability to handle difficult conversations with patients helpfully and with sympathy is a crucial part of the job."

Jayne Billington

Business Manager
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DAE

“Every one of our sales team is now better at what they do. If that accounts for just 2 or 3 more bookings a year each, then we have achieved a return on our Oak investment within 12 months. But more than that, we understand the ‘why’ and ‘how’ of what makes successful communications."

Oliver Green

Managing Director
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Betts Avenue Medical Centre

"Oak’s call recorder is regularly used to dispel disputes and manage patient concerns. It provides objective evidence that saves both time and heartache."

Julie Wade

Practice Manager
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Nationwide Hire

“Call recording helps resolve disputes and build customer confidence in us. Following a misunderstanding with one company, we were able to send them a call recording that showed a miscommunication on their part: the issue was amicably resolved and they are now one of our top five spending customers.”

Howard Piper

Managing Director
Resources

Download Now!

Please feel free to download any of our brochures and white papers by clicking on either of the plus buttons  below.

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