Affordable recording solutions that support best practice without the fuss. Helping you to protect sensitive card and customer data, wherever your team is working.
An automated pause & resume solution designed for 8x8 CcaaS recording customers.
ClarifyPR for integration with 8x8 makes sure recordings are automatically paused, e.g when a card payment is taken, only resuming once it's complete.
- Automatically pauses recording during payments
- Supports industry best practice
- No manual intervention required
- Reduces the risk of fraud and errors
Designed for organizations using browser-based payment services. When you open the payment service tab, Clarify recognizes the page and automatically pauses recording until the transaction is complete.
Use our API to integrate Clarify recording with your desktop payment application, so recording is automatically paused when the application is in use. Recording will resume once the payment is complete.
A range of PCI DSS Level 1 compliant IVR, contact center, web and SMS payment solutions. All options descope card details away from the agent for maximum protection wherever your team is based. Simplify PCI compliance, increase efficiency and save money, all whilst maintaining exceptional customer service.
For more information keyivr@oakinnovate.com
Allows your agents to support customers through transactions, whilst DTMF suppression ensures card payment details are kept safe.
A self-service option that makes it quick and easy for customers to make payments 24/7, 365 days a year.
Create personalized and unique URL links to send to customers to simplify payments. Add Click 3D (below) to minimize charge backs.
A fully branded Level 1 online payment portal that can be integrated with your existing systems.
An easy and secure payment gateway for customers using any chat or social platform.
Send mass SMS and voice messages to chase payments more efficiently.
Eliminate up to 100% charge-backs for ‘Card Not present’ transactions by verifying a customer’s identity.
Top up gas and electric smart meters on a fully branded mobile app integrated to suit your customers.
Save time and money by connecting payment solutions with existing business logic via SFTP, API and more.
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