The Business Of Communications

Delivering excellence and innovation in recording, reporting, analytics, and CRM integration since 1987.

50,000

+ systems deployed

We integrate with all phone systems whether on-premise, multi-tenanted or hosted.

Take control of your communications with Oak's intelligent, compliant call recording solution.

Our solutions provide you with the right tools to capture, analysis and act on call information.

CRM Integration

Unleash your organization’s potential by automating everyday tasks to increase productivity.

partners

best in class integrations

Oak is a certified partner of most phone platforms, bringing with it the best in class integrations covering all your recording needs

TESTIMONIALS

What our Customer Are Saying

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DAE

"Having both recording and reporting tools means we can compare data to better understand why something is happening, what can be done to improve employee performance, the sort of targets we should be aiming for, and so on. The end result is more efficient, more effective customer service and a more profitable company.”

Oliver Green

Managing Director

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Jobserve

“Oak worked hard to deliver a solution that worked seamlessly with our phone system and was perfectly in line with our budget and requirements.”

Alan Swan

IT Compliance Advisor

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Nationwide Hire

“We use call recording to coach staff, using examples of good and bad practice and those that are particularly well handled in difficult situations. It’s not a pressurised thing, but it is an invaluable tool to build everyone’s skills and confidence in handling calls.”

Howard Piper

Managing Director

Insights

Stay Informed

For all the latest press releases, blogs and insights from Oak Innovation, don't forget to check out Insights and follow us on Twitter.

PRODUCT RELEASE: Oak Launches QualifyGo Reporting and Analytics as a Service for Microsoft Teams

By Laura Waterton

Capturing Conversations: How The Finance Sector Is Keeping Compliance Under Control

By Ian Bevington

6 Compelling Reasons to Subscribe to ClarifyGo: Recording as a Service for MSFT Teams

By Laura Waterton

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