The Business Of Communications

Delivering excellence and innovation in recording, reporting, analytics, and CRM integration since 1987.

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+ systems deployed

We integrate with all phone systems whether on-premise, multi-tenanted or hosted.


What our Customer Are Saying

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"Having both recording and reporting tools means we can compare data to better understand why something is happening, what can be done to improve employee performance, the sort of targets we should be aiming for, and so on. The end result is more efficient, more effective customer service and a more profitable company.”

Oliver Green

Managing Director
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“Oak worked hard to deliver a solution that worked seamlessly with our phone system and was perfectly in line with our budget and requirements.”

Alan Swan

IT Compliance Advisor
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Nationwide Hire

“We use call recording to coach staff, using examples of good and bad practice and those that are particularly well handled in difficult situations. It’s not a pressurised thing, but it is an invaluable tool to build everyone’s skills and confidence in handling calls.”

Howard Piper

Managing Director

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For all the latest press releases, blogs and insights from Oak Innovation, don't forget to check out Insights and follow us on Twitter.

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