Supporting organizations across the globe

Since 1987, Oak Innovation's solutions have been collecting, processing and analyzing communications data to empower businesses of all sizes to manage and learn from their customer interactions.

sales

An Oak business development manager dedicated to you.

We work closely with our reseller partners to deliver the right product, training and support package for you. Whether you want an informal chat on the phone or a face-to-face meeting to discuss our products and services, we’re by your side from initial enquiry to post-installation follow-up.

Development

Design & Development is the hot house of Oak Innovation

We prioritise time and financial investment in designing, building, testing and improving every product that goes out the door. If you want your solution to integrate with your other systems, the development team are the ones who make it happen.

Support

Our Helpdesk are here for you and any query you may have

Contact us by phone or email and we’ll do our best to respond to your questions in a timely manner, or pass them on to the best people to discuss solutions, fix problems, and make the difference.

Customer Services

Get the most out of your investment right from the start

We offer consultancy and project management, customisation and integration, to take you through the maze of options on offer to create a powerful, easy-to-use solution that’s right on target.

meet the LEADERSHIP team

Making your Life Easy

With over 150 years of experience, you're dealing with a company in steady, capable hands. Always learning and adapting, the leadership team is here to ensure working with Oak is a pleasure.

William Emm
ceo
Based in Whistler, BC, when William's not driving the company vision, he's skiing or mountain biking. His door is open to anyone.
David Reynolds
CTO
Technical genius, and responsible for delivering world class solutions. Dave's bowled more perfect games than hot dinners.
James Emm
Chairman
James is as passionate about building strategic partnerships today as he was 30 years ago. In his time off, you'll find him chanting at Bournemouth football games or spending time at his farm in Brazil.
Phillip Reynolds
Chairman
The man behind bringing out the first DOS-based call accounting package all those years ago, Phil is always keen to bring new technology into Oak's future. If it goes fast, Phil wants it.
Richard Garel-Jones
Product Director
Dedicated to ensuring anything we do is supported throughout the business, Rich has grown up in Oak, and has worn many different hats. He may or may not beat William at squash...
Melanie Davies
EXECUTIVE COORDINATOR
Mel ensures every department is running at its full potential. If there is a way of doing something better, Mel will find it. Kaizen (continuous improvement) is her favorite word.
Let's connect
sales

An Oak business Account manager dedicated to you

We work closely with our reseller partners to deliver the right product, training and support package for you. Whether you want an informal chat on the phone or a face-to-face meeting to discuss our products and services, we’re by your side from initial enquiry to post-installation follow-up.

Development

Design & Development is the hot house of Oak Innovation

We prioritise time and financial investment in designing, building, testing and improving every product that goes out the door. If you want your solution to integrate with your other systems, the development team are the ones who make it happen.

Support

Our Helpdesk are here for you and any query you may have

Available by phone or email, we don't hide behind complex communication channels, or long response time. We're always here to discuss solutions, fix problems, and make the difference.

Customer Services

Get the most out of your investment right from the start

We offer consultancy and project management, customisation and integration, to take you through the options on offer to create a powerful, easy-to-use solution that’s right on target.

get In touch

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