By Ian Bevington
Techland is pleased to announce a new strategic partnership with Oak Innovation to provide advanced Teams recording, quality management and speech analytics. This move represents a key step in Techland’s value-added distribution strategy to provide partners with a portfolio of innovative products and services around Microsoft Teams deployments.
Oak Innovation’s Clarify recording and speech analytics integrates with Microsoft’s Graph API to help organisations protect their reputation, meet compliance requirements, and gain insight into customer experience. With a modern user interface and the ability to integrate with Microsoft Dynamics CRM, Insights and Active Directory, Clarify is the perfect solution for Teams.
Gareth Nunn, Sales & Partnerships at Techland said, “We recognise that recording is an essential business tool for many organisations. Clarify will help our partners to address a wider range of opportunities driven by Microsoft Teams and Clarify recording adoption, whilst providing partners with relevant, value-added solutions in today’s ever-evolving market.”
William Emm, CEO at Oak Innovation, said, “As an established distributor with significant expertise in communications, we are delighted to have Techland on board and look forward to addressing the growing market for flexible working solutions together.”
At Oak Innovation, we believe technology should help people to communicate better. Our products and services make it easier for organisations to manage communication, meet compliance and deliver a better customer experience. The company began in 1987 as a two-person call logging start-up. Today, our call recording, reporting and integration services are available in the UK, across North America and beyond. Our offices are in Poole, UK and Whistler, Canada.
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Techland is one of the UK’s leading distributors of UC enablement products, managed services, support and is the only Platinum Partner of Ribbon in the UK and Europe, as well as being a Value Added Distributor for SwoopDatacom and Oak Innovation, providing global delivery capabilities including logistics, pre-sales, managed services, support, and professional services. Techland’s service driven approach ensures that we quickly respond to the needs of our channel partner customers, delivering the highest level of technical expertise, product knowledge and speed of service.
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